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tender_522024/1587292
Understanding customer experience of parcel deliveries
OFCOM · United Kingdom
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Awarded
AwardedOtherFederal
Basic information
- Reference number
- tender_522024/1587292
- Issuing organization
- OFCOM · Find award history →
- Government level
- Federal
- Solicitation type
- Other
- Title
- Understanding customer experience of parcel deliveries
- Source
- Contracts Finder (UK)
- Source ID
- e1b9847f-b2fa-4a16-ad9d-adec9a84952d-902973
Details
- Location
- United Kingdom
Description
Qualitative research is to deepen Ofcom's understanding of customers' real world experiences of parcel deliveries and interactions with parcel operators, with a particular focus on those with additional or access needs and those who have contacted or complained to an operator.
Dates
- Publication
- 2026/06/22 10:17:30 AM UTC
- Closing date
- 2026/03/20 12:00:00 PM UTC
Estimated value
$71K GBP
Classification
Normalized category
Other