All tenders
16PBGC24F0050
THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.
Pension Benefit Guaranty Corporation · United States
This contract has been awarded. Browse open opportunities
Time Left to Bid
Awarded
AwardedOtherFederal
Basic information
- Reference number
- 16PBGC24F0050
- Issuing organization
- Pension Benefit Guaranty Corporation · Find award history →
- Government level
- Federal
- Solicitation type
- Other
- Title
- THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.
- Source
- USASpending (Federal)
- Source ID
- usa-16PBGC24F0050
Details
- Location
- United States
Description
THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS. Awarded to: SERCO INC Agency: Pension Benefit Guaranty Corporation Award type: DELIVERY ORDER
Dates
- Publication
- 2024/07/04 12:00:00 AM UTC
- Closing date
- 2027/07/03 12:00:00 AM UTC
Estimated value
$135.7M USD
Classification
Normalized category
Other