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70FBTX23F00000010

COVID-19 Funeral Assistance Call Center Support

Federal Emergency Management Agency · United States

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Awarded

AwardedDefence & SecurityFederal

Basic information

Reference number
70FBTX23F00000010
Government level
Federal
Solicitation type
Defence & Security
Title
COVID-19 Funeral Assistance Call Center Support
Source ID
usa-70FBTX23F00000010

Details

Location
United States

Summary

Providing turnkey call center services and temporary call agents to support FEMA's COVID-19 Funeral Assistance program, helping families navigate funeral-related support during the pandemic.

Description

OC3 BPA COVID 19 FUNERAL ASSISTANCE CALL ORDER FOR TURNKEY CALL CENTER SUPPORT & TEMPORARY CALL AGENTS FOR FUNERAL ASSISTANCE Awarded to: ITCON SERVICES LLC Agency: Department of Homeland Security Sub-agency: Federal Emergency Management Agency Award type: BPA CALL

Dates

Publication
2023/02/27 12:00:00 AM UTC
Closing date
2026/02/26 12:00:00 AM UTC

Estimated value

$50.2M USD

Classification

Normalized category

Defence & Security

Source: USASpending (Federal)

Last updated 2026-06-12, 9:03:11 p.m.

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