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1605TB26F00042
Genesys Cloud Contact Center as a Service
Department of Labor · VA, United States
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Time Left to Bid
Awarded
AwardedInformation TechnologyFederal
Basic information
- Reference number
- 1605TB26F00042
- Issuing organization
- Department of Labor · Find award history →
- Government level
- Federal
- Solicitation type
- Information Technology
- Title
- Genesys Cloud Contact Center as a Service
- Source
- usaspending
- Source ID
- CONT_AWD_1605TB26F00042_1605_NNG15SC27B_8000
Details
- Location
- VA, United States
Summary
Procurement of Genesys Cloud Contact Center as a Service (CCaaS) for the Department of Labor. Contract covers a one-year period from May 27, 2026 to May 26, 2027, delivered through Carahsoft Technology Corp.
Description
GENESYS CLOUD FOR CLOUD-BASED CONTACT CENTER AS A SERVICE (CCAAS). POP: 5/27/2026 - 5/26/2027 Awarded to: CARAHSOFT TECHNOLOGY CORP Sub-agency: Office of the Assistant Secretary for Administration and Management Contract type: DELIVERY ORDER
Dates
- Publication
- 2026/05/27 12:00:00 AM UTC
- Closing date
- 2027/05/26 12:00:00 AM UTC
Estimated value
$1.8M USD
Classification
Normalized category
Information Technology