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122036-2026

Helpdesk Ticketing Software Framework Agreement

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Time Left to Bid

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OpenProfessional & Consulting ServicesFederal

Basic information

Reference number
122036-2026
Issuing organization
N/A
Government level
Federal
Solicitation type
Professional & Consulting Services
Title
Helpdesk Ticketing Software Framework Agreement
Source
TED (EU)
Source ID
122036-2026

Details

Location
N/A

Summary

Dublin City University is establishing a 7-year framework agreement for helpdesk ticketing software. The contract was awarded to Zendesk Ireland after a competitive negotiation process with 4 total tenders received.

Dates

Publication
2026/02/20 12:00:00 AM UTC
Closing date
N/A

Estimated value

$372K – $750K EUR

How to bid

Classification

Normalized category

Professional & Consulting Services

Source: TED (EU)

Last updated 2026-02-22, 4:59:43 a.m.

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