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Awarded
AwardedOtherFederal
Basic information
- Reference number
- IC205-160601624077627
- Issuing organization
- INCOMMUNITIES LIMITED · Find award history →
- Government level
- Federal
- Solicitation type
- Other
- Title
- CCaaS implementation services
- Source
- Contracts Finder (UK)
- Source ID
- 4c60bef4-a595-4234-a72d-0e900c683e0c-893711
Details
- Location
- United Kingdom
Description
The provision of a Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Dates
- Publication
- 2026/05/28 01:32:43 PM UTC
- Closing date
- 2026/03/31 11:00:00 AM UTC
Estimated value
$300K GBP
Classification
Normalized category
Other