RFQ - Hitachi G370 and VSP590 Hardware and Software Maintenance and Support Renewal for OSFI

Summary

Shared Services Canada (SSC) is requesting quotations for the renewal of Hitachi G370 and VSP590 Hardware Maintenance and Support and Software Maintenance and Support services for the Office of the Superintendent of Financial Institutions (OSFI) in Ottawa, Ontario. The contract covers a 12-month period from April 1, 2026 through March 31, 2027 (with some components starting earlier in March 2026). The scope includes maintenance and support for specified Hitachi hardware, storage components (SSDs, HDDs), and licensed firmware/software, with delivery to OSFI's Ottawa location. The RFQ lists 14 line items across two main hardware platforms: Hitachi G370 and VSP E590 systems. Services must be provided by Hitachi-certified technicians and cannot compromise existing manufacturer warranties. The contract involves an advance payment model, with all costs included in firm annual pricing. Eligibility is restricted to Canadian Suppliers or Suppliers of Applicable Trading Partners under the Policy on Reciprocal Procurement. Bidders must submit bids through the SSC P2P portal by March 27, 2026 at 2:00 PM EDT. Security requirements include holding a valid Designated Organization Screening (DOS) clearance, and contractor personnel requiring access to protected information must hold valid RELIABILITY STATUS.

Description