BPM023027

Contact Centre Solution Services for IRCC/CRA

Shared Services Canada (SSC) · Ottawa, Ontario, Canada

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Awarded

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Basic information

Reference number: BPM023027
Issuing organization: Shared Services Canada (SSC) · Find award history →
Solicitation type: IT
Title: Contact Centre Solution Services for IRCC/CRA
Source: CanadaBuys
Source ID: BPM023027-award

Details

Location: Ottawa, Ontario, Canada

Summary

Procurement of contact centre technology and services for government agencies, specifically designed to support communication infrastructure for Immigration, Refugees and Citizenship Canada (IRCC) and Canada Revenue Agency (CRA).

contact centre government services telecommunications customer support technology

Dates

Publication: 2025/07/04 12:00:00 AM UTC
Closing date: N/A

Estimated value

$5.0M CAD

Classification

UNSPSC categories

43233206 *43233513 *81111513 *81161900 *81162000 *81162100 *81162200 *81162201 *81162202

Normalized category

Source: CanadaBuys

Last updated 2026-03-13, 12:52:04 p.m.

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