Tripp Lite Server Rack Equipment for Remote Desktop

GSIN categories

Normalized category

Executive summary

Immigration, Refugees and Citizenship Canada is procuring Tripp Lite KVM (Keyboard-Video-Mouse) switches to support a new remote desktop infrastructure facility. The requirement is for 10 server racks, each supporting up to 16 users, with KVM switches to facilitate remote administration tasks including updates and troubleshooting. Bidders may propose equivalent products if they meet mandatory specifications including 16+ ports, DisplayPort video connectivity, USB connection, built-in keyboard and screen, and standard server rack compatibility. The procurement emphasizes supply chain integrity and security compliance, requiring comprehensive product sourcing and subcontractor disclosure. Delivery is required within 30 days of contract award, with potential penalties for late delivery.

Mandatory requirements

1. 01KVM switch must have minimum 16 ports
2. 02DisplayPort video connection (mandatory as only video port available across all existing computers)
3. 03USB connection
4. 04Built-in keyboard
5. 05Built-in screen
6. 06Compatible with standard server rack size
7. 07Must register in SSC P2P portal to receive contract awards and amendments
8. 08Supply Chain Integrity (SCI) Verification qualification approval required before contract award
9. 09OEM Certification Form required (Form 2) signed by OEM, unless bidder is OEM
10. 10Integrity Form (Form 3) completion required
11. 11Supply Chain Security Information (SCSI) submission required (Form 4)
12. 12Complete IT Product List identifying all products over which Canada's data would be transmitted/stored
13. 13List of all subcontractors with their addresses and locations
14. 14Hardware Documentation in English must be provided
15. 15Equivalent products must meet all mandatory specifications and pass security assessment
16. 16Products must meet mandatory requirements with 30-day return right if non-compliant
17. 17Delivery within 30 days of contract award
18. 18Advance shipping notice submission within 24 hours of shipment

Suggested win themes

1. —Supply chain transparency and security: Demonstrate clear, audited supply chain with no components from countries or entities on Canada's security concerns list; highlight certifications and traceability systems
2. —Proven compatibility and integration: Emphasize existing deployments with similar remote desktop infrastructure; provide technical documentation and reference customers using identical configurations
3. —Fast delivery and logistics readiness: Confirm stock availability or pre-manufacturing capacity to guarantee 30-day delivery; offer expedited shipping and detailed logistics planning
4. —Total cost of ownership: Beyond purchase price, highlight low-cost maintenance, spare parts availability, and toll-free support to differentiate from competitors on value, not just price
5. —Security compliance and certifications: Showcase compliance with Canadian security standards, any government security evaluations already completed, and proactive security update processes