Customer Service and Contact Centre Research Services
Alberta Gaming, Liquor and Cannabis Commission · Alberta, Canada
Time Left to Bid
Closed
Basic information
- Reference number
- AB-2026-01072
- Issuing organization
- Alberta Gaming, Liquor and Cannabis Commission · Find award history →
- Government level
- Provincial
- Solicitation type
- Professional & Consulting Services
- Title
- Customer Service and Contact Centre Research Services
- Source
- Alberta Purchasing
- Source ID
- AB-2026-01072
Details
- Location
- Alberta, Canada
Summary
Alberta Gaming, Liquor and Cannabis Commission seeks a comprehensive research and advisory subscription service to provide strategic insights and market intelligence for improving contact centre and customer service programs.
Description
This Request for Proposals (the “RFP”) is an invitation by the Alberta Gaming, Liquor and Cannabis Commission (the “AGLC”) to prospective proponents to submit proposals for Customer Service and Contact Centre Research & Advisory Services, as further described in Section A of the RFP Particulars (Appendix D) (the “Deliverables”). The AGLC is seeking a subscription tool with supporting advisory and research services that provides strategic insight, market intelligence and expert guidance to suppor...
Dates
- Publication
- 2026/02/09 07:00:00 AM UTC
- Closing date
- 2026/03/02 02:00:00 PM UTC
Classification
Normalized category