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75FCMC26F0054
THE PURPOSE OF THIS TASK ORDER IS TO AUDIT THE QUALITY OF CUSTOMER SERVICE REPRESENTATIVE (CSR) INTERACTIONS IN ITS MULTICHANNEL MEDICARE AND MARKETPLACE CONTACT CENTER. INDEPENDENTLY, AND NOT AS AN AGENT OF THE GOVERNMENT, THE CONTRACTOR SHALL FURNI
Department of Health and Human Services · MD, United States
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Awarded
AwardedOtherFederal
Basic information
- Reference number
- 75FCMC26F0054
- Issuing organization
- Department of Health and Human Services · Find award history →
- Government level
- Federal
- Solicitation type
- Other
- Title
- THE PURPOSE OF THIS TASK ORDER IS TO AUDIT THE QUALITY OF CUSTOMER SERVICE REPRESENTATIVE (CSR) INTERACTIONS IN ITS MULTICHANNEL MEDICARE AND MARKETPLACE CONTACT CENTER. INDEPENDENTLY, AND NOT AS AN AGENT OF THE GOVERNMENT, THE CONTRACTOR SHALL FURNI
- Source
- usaspending
- Source ID
- CONT_AWD_75FCMC26F0054_7530_47QTCA22D006N_4732
Details
- Location
- MD, United States
Description
THE PURPOSE OF THIS TASK ORDER IS TO AUDIT THE QUALITY OF CUSTOMER SERVICE REPRESENTATIVE (CSR) INTERACTIONS IN ITS MULTICHANNEL MEDICARE AND MARKETPLACE CONTACT CENTER. INDEPENDENTLY, AND NOT AS AN AGENT OF THE GOVERNMENT, THE CONTRACTOR SHALL FURNI Awarded to: USA INFOTECH, LLC Sub-agency: Centers for Medicare and Medicaid Services Contract type: DELIVERY ORDER
Dates
- Publication
- 2026/05/01 12:00:00 AM UTC
- Closing date
- 2027/02/28 12:00:00 AM UTC
Estimated value
$1.5M USD
Classification
Normalized category
Other