Time Left to Bid
14d 01h 22m
Basic information
- Reference number
- 22785013673
- Issuing organization
- Senate · Find award history →
- Government level
- Provincial
- Solicitation type
- Other
- Title
- Call Queue Management System
- Source
- MERX New Brunswick
- Source ID
- 22785013673
Details
- Location
- New Brunswick, Canada
Summary
The Senate of Canada is seeking information from vendors on modern call queue management systems to potentially replace its current platform. The solution must integrate with Microsoft Teams telephony and support a bilingual caller experience. This is an RFI (Request for Information) issued for planning and information-gathering purposes only, and does not constitute a formal solicitation or binding obligation.
Description
Description To seek information from industry on modern Call Queue Management solutions capable of replacing its current platform, operating with Microsoft Teams telephony, and supporting a bilingual caller experience for the Senate of Canada. This RFI is issued solely for information and planning purposes and does not constitute a solicitation or obligation on the part of the Senate of Canada. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI....
Dates
- Publication
- 2026/09/11 12:00:00 AM UTC
- Closing date
- 2026/09/30 12:00:00 AM UTC
Classification
Normalized category