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47QACA25F0083

Contact Center as a Service (CCAS)

Federal Acquisition Service · United States

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Awarded

AwardedOtherFederal

Basic information

Reference number
47QACA25F0083
Government level
Federal
Solicitation type
Other
Title
Contact Center as a Service (CCAS)
Source ID
usa-47QACA25F0083

Details

Location
United States

Summary

Procurement for a Contact Center as a Service (CCAS) solution, administratively transferred to GSA under Executive Order 14240. Represents a continuation of an existing contract with Insight Public Sector, Inc.

Description

CONTACT CENTER AS SERVICE CCAS OPM (AS A RESULT OF EO 14240 THIS PROCUREMENT HAS BEEN ADMINISTRATIVELY TRANSFERRED TO GSA. THE NEW PIID FOR THIS PROCUREMENT REPRESENTS AN ADMINISTRATIVE CONTINUANCE OF THE ORIGINAL AWARD). Awarded to: INSIGHT PUBLIC SECTOR, INC. Agency: General Services Administration Sub-agency: Federal Acquisition Service Award type: DELIVERY ORDER

Dates

Publication
2025/07/19 12:00:00 AM UTC
Closing date
2026/09/15 12:00:00 AM UTC

Estimated value

$1.2M USD

Classification

Normalized category

Other

Source: USASpending (Federal)

Last updated 2026-08-21, 4:55:40 a.m.

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