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70SBUR21F00000089
CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
U.S. Citizenship and Immigration Services · United States
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Time Left to Bid
Awarded
AwardedInformation TechnologyFederal
Basic information
- Reference number
- 70SBUR21F00000089
- Issuing organization
- U.S. Citizenship and Immigration Services · Find award history →
- Government level
- Federal
- Solicitation type
- Information Technology
- Title
- CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS.
- Source
- USASpending (Federal)
- Source ID
- usa-70SBUR21F00000089
Details
- Location
- United States
Description
CONTACT CENTER TIER 1 (CCT1)- THE PURPOSE OF THIS TASK ORDER IS TO PROVIDE TIER 0 AND TIER 1 LEVEL SUPPORT FOR THE USCIS CONTACT CENTER BY ASSISTING THE PUBLIC WITH INFORMATION ON IMMIGRATION RELATED SERVICES AND BENEFITS. Awarded to: GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. Agency: Department of Homeland Security Sub-agency: U.S. Citizenship and Immigration Services Award type: DELIVERY ORDER
Dates
- Publication
- 2021/08/13 12:00:00 AM UTC
- Closing date
- 2027/02/12 12:00:00 AM UTC
Estimated value
$182.9M USD
Classification
Normalized category
Information Technology