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130938-2026

Business Transformation Operating Model and Customer Platform

European Union

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Basic information

Reference number
130938-2026
Issuing organization
N/A
Government level
Federal
Solicitation type
Other
Title
Business Transformation Operating Model and Customer Platform
Source
TED (EU)
Source ID
130938-2026

Details

Location
European Union

Summary

ESB Customer Solutions is implementing a major transformation programme involving a new customer-centric operating model with a cloud-based SaaS CRM and billing solution. The project aims to redesign business processes and customer journeys.

Dates

Publication
2026/02/25 12:00:00 AM UTC
Closing date
N/A

Estimated value

$47.3M EUR

How to bid

Classification

Normalized category

Other

Source: TED (EU)

Last updated 2026-02-27, 10:05:37 p.m.

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