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Time Left to Bid
Awarded
AwardedInformation TechnologyFederal
Basic information
- Reference number
- CN260643
- Issuing organization
- Kent County Council · Find award history →
- Government level
- Federal
- Solicitation type
- Information Technology
- Title
- Customer Feedback System
- Source
- Contracts Finder (UK)
- Source ID
- 752d3834-6f03-429f-953e-53b6a906809d-908612
Details
- Location
- United Kingdom
Description
Contract was awarded via G-Cloud 14. Customer Feedback system to handle Information Requests and Complaints handling. Enabling the council to collate information relating to cases in one place and to have a robust audit trail, showing the progress of cases and the time taken to complete responses. The system encompassed the following types of feedback: • Customer Feedback - Comments, Complaints and Compliments • Local Ombudsman Complaints • Member Complaints • Freedom of Information Requests ...
Dates
- Publication
- 2026/07/28 01:22:40 PM UTC
- Closing date
- 2026/04/29 11:00:00 AM UTC
Estimated value
$158K GBP
Classification
Normalized category
Information Technology