All tenders
21872

Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations

LONDON BOROUGH OF NEWHAM · United Kingdom

This contract has been awarded. Browse open opportunities
View Source

Time Left to Bid

Awarded

AwardedInformation TechnologyFederal

Basic information

Reference number
21872
Government level
Federal
Solicitation type
Information Technology
Title
Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
Source ID
25114b6e-61ef-4dd0-a4ec-9cfaf370fb48-902824

Details

Location
United Kingdom

Description

The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237

Dates

Publication
2026/06/19 10:40:51 AM UTC
Closing date
2026/05/14 11:00:00 AM UTC

Estimated value

$140K GBP

Classification

Normalized category

Information Technology

Source: Contracts Finder (UK)

Last updated 2026-09-02, 12:00:05 p.m.

Data refreshed every 2 hours