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tender_515223/1559339

Impact of Artificial Intelligence on the Consumer Journey

OFCOM · United Kingdom

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AwardedInformation TechnologyFederal

Basic information

Reference number
tender_515223/1559339
Government level
Federal
Solicitation type
Information Technology
Title
Impact of Artificial Intelligence on the Consumer Journey
Source ID
a1df1b9e-d038-40bb-aabe-8dfd02c86746-888316

Details

Location
United Kingdom

Description

To better understand Consumers' understanding and experiences of AI tools, specifically related to their consumer journey in Telecoms markets. We also want to understand how these are evolving over time. 1. To explore consumers' understanding and experiences of AI tools across the consumer journey for telecoms services, encompassing broadband, mobile, landline, and bundles of these services and others, as distinct different categories. An important aspect for us to understand is if there are an...

Dates

Publication
2026/03/12 12:21:22 PM UTC
Closing date
2026/01/14 12:00:00 PM UTC

Estimated value

$102K GBP

Classification

Normalized category

Information Technology

Source: Contracts Finder (UK)

Last updated 2026-09-02, 12:05:50 p.m.

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