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AB-2026-04752 (26-1589)
26-1589 - Chat and Live Agent
City of Calgary · Calgary, Alberta, Canada
This tender closed on Tuesday, July 21, 2026. Browse open opportunities
Time Left to Bid
Closed
ClosedInformation TechnologyMunicipal
Basic information
- Reference number
- AB-2026-04752 (26-1589)
- Issuing organization
- City of Calgary · Find award history →
- Government level
- Municipal
- Solicitation type
- Information Technology
- Title
- 26-1589 - Chat and Live Agent
- Source
- Alberta Purchasing
- Source ID
- AB-2026-04752
Details
- Location
- Calgary, Alberta, Canada
Description
The City is seeking proposals from qualified proponents to provide a robust chat and live agent software solution for its Planning and Development Services department. The goal is to enhance customer service by enabling efficient, real-time communication between residents, businesses, and City staff regarding permitting inquiries and processes. The solution should also offer queue management, call routing, and escalation features, as well as analytics and reporting tools. The City seeks experien...
Dates
- Publication
- 2026/06/25 01:49:53 PM UTC
- Closing date
- 2026/07/21 04:00:01 PM UTC
How to bid
Classification
GSIN categories
432300004323150043231501
Normalized category
Information Technology